GUEST INFORMATION

Please click a headline below for more information on that topic. If you have any questions that are not found below, please use our online Contact Form.

Bayshore Community Room, Code of Conduct, Event Policies, Gift Cards, Hotels, Hours & Telephone, Lost & Found, Management, Media Requests, Parental Escort Policy, Security, Suggestions, Website Policies

Bayshore Community Room

For detailed information, contact the Management Office at 414.332.8136

Code of Conduct

BEHAVORIAL EXPECTATIONS
Any behavior that can be described as rude, obscene, offensive, ill-mannered, disrespectful, disorderly, disturbing, disrupting, interrupting, or any illegal activity, which may cause an inconvenience to others or hinders our normal business activity shall be prohibited.  

Examples of prohibited behavior are listed below but are not limited to:

Failure to respond to a reasonable request or direction from a Bayshore Staff employee.

Loitering – Includes inactivity, blocking access, hindering movement, and/or failure to move to a dining, entertainment or retail venue.  This also includes loitering in vehicles.

Congregating in groups larger than (4).

Fighting, causing/promoting a fight, riotous behavior that may cause panic or disruption.

Standing, walking, dancing, or sitting which may cause an inconvenience to others. This can be described as anyone blocking a walkway, stairway, door way, store front, or common areas of the property.

Cruising on foot or in vehicles or non purposeful behavior.

The use of offensive language such as swear words or racial slurs as well as inappropriate hand gestures, including but not restricted to gang signs or symbols, loud or boisterous behavior, or throwing of objects.

Running, jumping, yelling, skating, skateboarding, rollerblading, riding bikes/scooters on sidewalks, climbing on Bayshore property, or sitting in non designated areas.

The playing of music on any electronic device or instrument that may cause a disruption or disturbance. 

Vehicle/Motorcycle stereos playing too loud.

No unauthorized photography or video/audio taping permitted.

Appropriate attire must be worn properly at all times and cannot contain offensive messages, words, pictures, symbols, etc.  

Shirts and shoes must be worn at all times.

Failure to present photo identification with proof of age for the purpose of enforcing rules, information gathering, and the enforcement of curfew.

Weapons or any other type of contraband are not permitted on the property.

All persons under the age of 18 are expected to be in school during school hours.

Underage smoking or drinking is not permitted.

Soliciting, panhandling, including the exchange of personal information, picketing or literature distribution.

No pets – Only animals in the company of and trained to assist physically challenged persons are permitted on Bayshore Town Center property.

Event Policies

Fundraising Events at Bayshore 
Please contact MP Theriault in the management office at (414) 332-8136 x 12010 or you can fax a one-page description of your requested event to (414) 332-5304.

Outdoor Events
Lawn chairs and blankets are permitted on Town Square during outdoor concerts. We can't permit photography, videography or taping because of many artists' contractual agreements.

Performances and Performing
MP Theriault is the contact for booking acts, and, for suggestions and feedback regarding Bayshore events and performers. If you'd like to inquire about booking a concert or event, are offering feedback, you can contact MP Theriault in the management office at (414) 332-8136 x 12010.

Gift Cards

Gift cards may be purchased at Bayshore Guest Services during the below listed hours, or online: Click here to purchase online now!

Guest Services and Gift Cards have relocated to the Mall Management Office Suite A256 located above Panda Express. Gift cards can be purchased in any amount from $5 to $500, in $5 increments. There is a $2.00 Activation fee per card. We accept debit or credit cards. (Visa, Mastercard Only) Checks and cash are not accepted.

Gift cards may be purchased at Bayshore Guest Services during the following hours: Monday – Thursday 10:00 AM - 5:00 PM | Friday 10:00 AM - 8:00 PM | Saturday 11:00 AM - 7:00 PM | Sunday 1:00 PM - 5:00 PM.

Please note that Five Guys, Kay Jewelers, Shaw's Jewelers and LyLy Nails do not accept Bayshore Gift Cards.

For more information, contact Guest Services at 414-332-8136. 

To register your card and check gift card balances, please visit www.getmybalance.com and follow the instructions.

Hotels

The following hotels are close to or within reasonable distance of Bayshore Town Center. 

All hotels listed offer shuttle transportation to and from Bayshore Town Center unless otherwise noted. Please check with their staff for details on hours of operation:

Holiday Inn Milwaukee Riverfront
4700 N. Port Washington Road
Milwaukee, WI 53212
1(414) 962-6040
www.himilwaukee.com

LaQuinta Inn and Suites Milwaukee - Glendale 
5423 North Port Washington Road 
Glendale, WI 53217
1(414) 962-6767 
1-866-725-1661 
www.lq.com 

LaQuinta Inn Milwaukee - Glendale Hampton 
5110 North Port Washington Road
Glendale, WI 53209 
1-(414) 964-8484
1-866-725-1661
www.lq.com 
This hotel does not offer Shuttle Service to Bayshore Town Center 

Radisson North Shore
7065 N. Port Washington Road 
Glendale, WI 53217
1 (414) 351-6960 
1 (800) 333-3333 
www.radisson.com

Click here for a special Shop & Stay offer!

Residence Inn by Marriott
7275 N. Port Washington Road 
Glendale, WI 53217
1 (414) 352-0070 
1 (800)331-3131 
www.marriott.com

 

 

Hours & Telephone

Bayshore Address:
5800 N. Bayshore Dr. Suite A256
Glendale, WI 53217

Bayshore Retail Hours of Operation:
Monday through Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 6:00 PM

We ask our tenants to maintain the minimum hours listed above, however, several venues offer extended or abbreviated hours based on guest traffic or the nature of their business. You can check a specific tenant's hours of operation by visiting their individual web page on this site. Use the Directory pages to connect to tenant pages.

Guest Services Desk:
(414) 332-8136
Monday – Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 11:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM. 

Parking Garage Hours: 
From 6:00 AM to 2:00 AM every day of the week.

Management Office Hours:
Monday through Friday
8:30 AM - 5:00 PM

If you need to communicate with someone in an official capacity at Bayshore outside of these hours, please contact the Guest Assistance/Security Office at (414) 906-8054.


Lost & Found

The Lost and Found Department is located at the Security Office, (414) 906-8054.

We recommend that you also contact tenants you visited while at Bayshore. If they have your property they may not have turned it in to the Lost and Found and may be holding it in the event you return.

Tenant telephone numbers are listed in our online Directory pages. To connect to individual tenant pages, click on their names in the directory listings.



Management

Bayshore Town Center Address:
 5800 N. Bayshore Dr. Suite A256
 Glendale, WI 53217

Management Office Hours: 
Monday - Friday
 8:30 AM - 5:00 PM

Management Office Telephone: 
(414) 332-8136

Administrative Assistant/Office Manager: Carmen Gruber
General Manager: Scott Laslo
Facilities Manager: John Gonzalez
Marketing Director: Angie Emrey

Security/Guest Assistance Telephone: 
 (414) 906-8054
 (available 24 hours a day, 7 days a week)

Media Requests

Bayshore welcomes requests from media representatives for media information or photo opportunities. To request a media kit or assistance with media-related inquiries, please contact us at (414) 332-8136.

Parental Escort Policy

Youth 17 and under may not remain in public spaces of Bayshore Town Center after 3:00 pm Friday, Saturday and Sunday unless accompanied by a parent or legal guardian 21 or older. Bayshore Town Center’s Code of Conduct is displayed on signage throughout the Center. We hope you enjoy your visit with us and if you have any questions, please contact our Mall Office at 414.332.8136 or Security at 414.906.8054

Security

We call our security officers Guest Assistance personnel. Our Guest Assistance personnel wear white shirts with black uniform pants and have badges pinned to their shirts. They are equipped with shoulder radios. Guest Assistance personnel walk all areas of the property as well as monitor activity in common areas via security cameras. 

Our Guest Assistance personnel are many in number and are committed to making your visit with us a pleasant one. They are here to help you with minor inconveniences you may encounter as well as to assist you, and our tenants, in matters of health and safety. If you see or experience anything you consider to be unusual or unsafe, we earnestly request that you report it immediately to one of our Guest Assistance personnel so we can address the issue quickly. To report something, please use the Call For Assistance station; contact a Guest Assistance team member you see; or, telephone the Guest Assistance office at (414) 906-8054. 

Our Guest Assistance personnel are charged with enforcing Bayshore Code of Conduct and our Parental Escort Policy. Both of these policy statements can be accessed on this website within this Guest Information section. 

Our Bayshore Guest Assistance personnel are at the ready to assist you in the event of the following auto-related problems: Jumpstarts: If your battery fails, we will provide a battery jump. A release form must be signed prior to this service. Lost Vehicles: If you need help locating your parked vehicle, we are available to assist. 

Lost Children: 

Our Guest Assistance personnel will immediately help whenever a child is reported lost while visiting Bayshore. Please notify a Guest Assistance team member in uniform or telephone our Guest Assistance office at (414)906-8054. 

Escort to Vehicle Services: 

Contact the Guest Assistance office in person or by telephone at (414) 906-8054.

Suggestions

Your suggestions for improving anything you experience at Bayshore are always welcome and encouraged. There are many ways to contact us with suggestions: 

You may use our Contact form from the website. You may telephone the management office at Bayshore at (414) 332-8136, Monday through Friday, 8:30 AM - 5:00 PM. Voicemail is available for after-hours messages. 

You may telephone the Guest Assistance/Security office at (414) 906-8054. 

You may place your suggestions or comments in writing to: 

General Managerr
Bayshore Town Center
5800 N. Bayshore Dr., Suite A256
Glendale, WI 53217

Website Policies

We are concerned about your privacy and have formulated a privacy policy for your review. It appears below on this page. Here are the answers to other common questions:

How did I get subscribed to the email newsletter?
We do not subscribe people without their specific request. If you do not recall subscribing, it's possible a friend or relative subscribed you. It is simple to unsubscribe if you do not wish to receive further emailings and the instructions are covered here.

How do I remove myself from the Bayshore Invitation email newsletter list? 
You may unsubscribe using the 'unsubscribe' link on any newsletter you receive; or, send an email directly to the webmaster requesting removal. Be sure to include the email address where you have been receiving the newsletter when making your request. It's best to unsubscribe using the newsletter link because it contains all the information needed to automatically remove you from the database.

What is the policy on solicitation of tenants via their email links on this website? 
In the offline, or "real world", Bayshore does not permit solicitation of its tenants or guests. We extend this policy to our online (website) presence as well. The individual email links to our tenants on this website are intended to provide our website visitors a way to communicate with our tenants. They are not intended to be a vehicle for solicitation of our tenants for business or charitable purposes. Because many of our tenants do not have "in-house" access to email at their business location, emails received via their Bayshore 'send a comment' links are answered by the Webmaster or a member of the Bayshore management team when possible, and, forwarded via fax or hand-delivery to tenants when their personal attention is required. Positive and negative feedback comments are always forwarded to our tenants within 24 hours of their receipt. Solicitation emails are discarded. Persons wishing to solicit tenants for charitable donations or business purposes are advised to contact tenants by telephone or regular mail to request assistance and an appointment to discuss needs. You will find this contact information on each tenant's individual page on the website. Use our directories to reach these tenant pages.

PRIVACY POLICY
Your privacy is important to us...

We have created and will add new features in the future to the Bayshore website. If you wish to use these features, you may be asked to share certain information with us. We respect your right to privacy and want you to know why we may ask for information and what happens to it after it is collected.

When you send our tenants email via their individual web page...
Many of our tenants do not have email service available at their locations, or, may not check it frequently. Your email, when sent via this website, is received by the Bayshore Webmaster and is usually answered within 24 hours. All "comment" emails -- positive and negative -- are shared with tenants by senior management of the property. We do not collect your email address in this process without your permission and we do not share your information without your permission. We answer email for our tenants (with regard to general questions) to assure you receive a timely response.

We don't permit the solicitation of business or charitable donations of our tenants via the Bayshore website. We have a "no solicitation" policy in the offline or "real world" at Bayshore and we extend this policy to our online world so solicitation emails sent via the 'send comment' function on a tenant page will not be forwarded.

When you opt to receive email from individual tenants via our email form ...
In order to provide you with invitations for events and offers that will interest you, you may have the option of sharing your preferences in activities and tenants at Bayshore. We do not offer any of our emailing address lists for sale to bulk emailers. If we do provide your email address to a third party, it will be at your specific request.

The definition of 'cookies'...
Cookies are created by the websites you visit much like your dry cleaner creates a claim check for you. You leave the dry cleaner with your claim check and when you return, you pick up what you dropped off.

If we do use cookies, our cookies do not follow you from our website to other websites. They cannot gather information from your hard drive about who you are, where you live, how much money you make or what your credit card numbers are. Our cookies simply allow our website to recognize you when you return so that we can make your visit more personal and relevant to your interests. Cookies are stored in files your browser keeps and can be deleted by you at any time. If you don't revisit a website for awhile, your browser may do the deleting for you.

We use cookies to understand which offers or invitations are meaningful to our visitors. If we are interested in more detailed information about you, we will always ask for it in an open way and will only share that information with your permission.

Keeping your information secure...
We use reasonable precautions to keep the personal information you disclose to us secure.

General Privacy...
From time to time, you may find links on our site to outside parties' sites (for example, our tenants' corporate websites). We cannot control their privacy policies and can only recommend that if privacy is of concern to you that you seek out and read their privacy statements prior to disclosing any personal information while visiting these sites.

While Bayshore is very much a place where families can enjoy time together, we are also home to venues for adult patrons. Our online presence will reflect the interests of both of these groups. We encourage parents to monitor their children's activities while visiting any online property, including our own. We will never ask visitors under 18 years of age for information about themselves or their families. If your child wishes to enter an online contest (without age restrictions) hosted on this website, we ask that you enter for them.

We are always receptive to your thoughts and concerns about privacy, interactivity, and content on the Internet -- specifically on this site. This is still a rapidly expanding universe for all of us. If there is something we can do to make the experience faster, more pleasant, more reliable, or more trustworthy we want to hear from you. Please send those suggestions to us using our Suggestions & Feedback form